Your need
The question is rarely whether something can be built. It is whether it should be.
We start by working out which of four answers you need: configure what you already own, connect two systems that both hold the truth, automate the rules, or build something. Custom software is the most expensive answer and the hardest to live with, so we reach for it last — and only where the process is genuinely yours. Then we build it in small pieces, with your people testing as we go, and maintain it afterwards.
Tell us what the work looks like today and who does it. We will tell you which of the four answers fits.